Develop with Dell: Technical Support Program

The Develop with Dell: Tech Support curriculum is designed to provide you with the skills needed to become a Career Ready Tech Support Professional. The curriculum is delivered through a series of on-demand courses which gives you the flexibility to complete the program at a pace that works for you. In addition to exploring various techniques for troubleshooting client and enterprise hardware, you will also develop customer service skills that are critical to success in tech support.

1)        Identify and describe the function of common client and enterprise hardware components

2)        Identify proper troubleshooting procedures to address common client and enterprise hardware issues

3)        Provide customers with appropriate technical support 

Contact us for more information at DevelopwithDell@Dell.com.