Training and Certification Support

Please sign in using your established Username and Password.

Trouble resetting your Password?

Did not receive the reset email? Check your spam folder for the email from dell.myaccount.automated@dell.com.

Do not see it in spam? Add dell.myaccount.automated@dell.com to your email client’s safe senders list and use the “Forgot your password?” function on the sign in page again to trigger a new email.

Unable to sign in to open a case?

If you cannot sign in to open a case, you may contact the Customer Support Team via phone:

USA: +1-800-782-4362

Canada: +1-800-543-4782

Worldwide: +1-508-497-7901

NOTES:

• Learners should register using their personalized business email address, as company association is determined by a user’s email domain.
• You cannot use a group or role-based email address for training purposes. Transcripts, certifications, and accreditations are tied to individual users, so students are required to use their personalized business email addresses. Existing accounts cannot be repurposed for new users.
• Partner Portal students follow a different account process. If you need to take Partner Academy training, your company’s Partner Portal administrators would need to create your account for you.